You may return most new, unopened items sold and fulfilled by sustowns.com within 11 days of delivery for a full refund
Shipping days of the items will be based on the product customer order.
Damaged/ defective items must be returned in the original condition they were received in with all the accompanying accessories and in the original manufacturer's box/packaging.
Items that you no longer need must be returned in new and unopened condition with all the original packing.
Only fulfilled by Sustowns.com and items may be eligible for replacement.
the money will be refunded back to the payment mode/account that was originally used to make the transaction. Once you have requested the cancellation of item(s) in your order, Sustown will complete the cancellation and initiate the refund wintnin 5 working days .
To cancel the order, customer can mail us at firstname.lastname@example.org with their billing details and it will be done within 7 working days.
Sellers generally procure and ship the items within the time specified on the product page.8 to 10 business days exclude public holidays and Sundays .
Estimated delivery time depends on the following factors:
The Seller offering the product
Product's availability with the Seller
The destination to which you want the order shipped to and location of the Seller